What happens if I need to cancel my saddle seat?
Should you or any member of your party need to cancel your riding holiday once it has been confirmed, the party leader must immediately advise us in writing {email}. Your notice of cancellation will only be effective when we receive it in writing at our offices. As we incur costs from the moment we confirm your booking and may be unable to resell your saddle seat, cancellation charges will be payable. If you cancel your saddle seat prior to your departure, you will forgo all monies paid to date upon receipt of the email.
Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of your travel insurance. We recommend ALL Globetrotters to take out travel insurance the moment they confirm their saddle seat with a completed booking form.
To view Globetrotting’s terms and conditions, click here.
To read how our T&Cs apply during the COVID era, click here.